Core Platform

Smart Scheduling

Reduce no-shows with reminders and live availability.

Customer Management

Centralise customer records, segmentation, and retention workflows.

Unified Inbox

Manage SMS, email, and chat conversations in one place.

Leads

Capture and convert new enquiries with clearer follow-up.

Chat

Use live and team chat to reply faster and book more clients.

Payments

Track transactions, credits, refunds, and checkout-linked revenue.

Growth

Marketing Suite

Run campaigns and segments tied to booking outcomes.

Discounts & Gift Cards

Drive repeat revenue with tracked promotions and redemptions.

Ad Management

Connect paid campaigns to lead and booking conversion workflows.

Social Media Management

Coordinate social workflows with revenue and retention goals.

Operations

Inventory & Retail

Manage stock, suppliers, and retail performance in one stack.

Team Operations

Coordinate rota, roles, and team execution workflows.

Tasks

Keep day-to-day actions visible, assigned, and completed.

Digital Forms

Capture intake and consent data with cleaner records.

Locations & Resources

Run resource-aware scheduling and service continuity workflows.

Salons

Bookings, reminders, and client growth for salons.

Aesthetic Clinics

Operational control and patient communication in one system.

Medspas

Consults, treatment plans, and repeat bookings without manual admin.

Beauty Therapists

Simple workflows for solo beauty therapists.

Permanent Makeup Artists

Consult, treatment, and touch-up workflows in one place.

Aesthetic Practitioners

Practitioner-led treatment journeys with stronger retention.

Lash and Brow Studios

Protect refill workflows and improve repeat demand.

Nail Studios

Keep bookings, checkout, and retail operations connected.

Wellness Studios

Run member journeys and retention campaigns from one place.

Integrated Services

Service + software workflows designed to drive more bookings.

Social Media Growth

Content and engagement workflows tied to enquiries and bookings.

Advertising Management

Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.

Free Hosted Website

Launch booking-connected web experiences quickly.

Voice Notes

Transcriptions and treatment reports powered by your voice.

Contact Us

Talk to our team about growth workflows for your business.

AI Virtual Receptionist (Coming Soon)

AI-driven inbox handling across email, SMS, and social.

AI Call Handler (Coming Soon)

AI voice assistant for incoming booking calls.

How It WorksPricing
About

Learn about our mission and platform focus.

FAQs

Common questions about setup, workflows, and support.

Blog

Operational and growth insights for beauty teams.

Compare Managed

Head-to-head comparisons against major alternatives.

Managed vs Faces Consent

Compare form-first tooling with full booking-to-retention coverage.

Managed vs Phorest

Compare operations and growth workflow depth.

Managed vs Booksy

Compare enquiry conversion and repeat-booking support.

Team Operations

Run a tighter team with less daily frictionBuilt for busy beauty and aesthetics teams.

Managed helps salon, clinic, and medspa teams stay aligned on roles, rota, and handovers.

No card required. Setup support included.

Team Operations feature preview

What this changes for your business

1

What you get

Shared team routines that are clear and easy to follow.

2

Why teams choose this

As teams grow, unclear ownership leads to delays and inconsistent service.

3

How this helps this week

Set clear ownership for each client journey step. Match staffing to booking demand. Keep communication and handovers visible to everyone.

What this can improve for your business

Shared team view

everyone sees priorities and status in one place

Faster handovers

less time lost between front desk and practitioner teams

Clear ownership

responsibilities are assigned and visible

Shift clarity

better visibility across opening and closing shifts

Everyday problems this helps you solve

1

Unclear ownership

Tasks are missed or duplicated when ownership is unclear.

2

Rota mismatch

Rota plans struggle when staffing does not match demand.

3

Inconsistent delivery

Client experience becomes inconsistent without clear standards.

4

Weak cross-role handoffs

Important details are lost between front desk and practitioners.

How it works

How Team Operations works in real life

A practical flow your team can follow without adding extra complexity to busy days.

1

Define responsibilities

Set permissions and ownership so everyone knows their role.

  • Team
  • Permissions
2

Align staffing to demand

Plan rota based on real appointment demand.

  • Rota
  • Scheduling
3

Measure service consistency

Review handovers and task completion to keep standards high.

  • Tasks
  • Analytics

How Team Operations supports better business outcomes

Role and access control

Control who can access and change critical tasks.

Stronger accountability

Proof: Role-based permissions

Rota planning

Plan staffing using upcoming bookings and service demand.

Better team coverage

Proof: Demand-aware rota planning

Repeatable team routines

Standardise key tasks and handovers across your team.

Less coordination stress

Proof: Shared task tracking

Cross-team transparency

Keep front desk and practitioner teams on the same page.

More consistent service delivery

Proof: Shared team activity view

How Team Operations helps each role

Clear day-to-day wins for owners, front desk teams, and practitioners.

Owner or Manager

Pain: Too many manual checks and unclear performance across the week.

Outcome: More visibility and fewer avoidable admin tasks.

  • See what needs attention quickly
  • Keep service quality consistent
  • Make clearer growth decisions

Front Desk

Pain: Replying, booking, and handovers are spread across tools.

Outcome: Faster replies and cleaner booking handovers.

  • Reply and book from one view
  • Pass context to practitioners
  • Reduce missed follow-up tasks

Practitioner

Pain: Missing context before appointments leads to slower service.

Outcome: Better client context and smoother appointments.

  • See key notes before each visit
  • Deliver a more consistent experience
  • Support rebooking with clear next steps

Team outcomes that matter on busy days

Practical results your team and clients should notice quickly.

Reduce handover confusion between staff

Improve consistency in client experience

Spot staffing pressure before it becomes a problem

Keep responsibilities clear across the day

Support smoother multi-role coordination

Give managers a clearer view of daily performance

Your first 90 days with Team Operations

1

Month 1: Set your foundation

Set team roles, permissions, and handover standards.

2

Month 2: Improve consistency

Improve rota planning and reduce daily coordination noise.

3

Month 3: Focus on growth

Scale consistent service delivery as your team grows.

What changes after starting Team Operations

A practical 90-day journey focused on easier daily operations and repeat revenue.

Month 1

Stabilise daily operations

Set up the core flow and reduce avoidable admin on busy days.

Month 2

Improve team consistency

Improve handovers so more enquiries and visits are handled smoothly.

Month 3

Grow repeat revenue

Turn smoother daily operations into stronger rebooking and client retention.

Team operation FAQs

Quick answers from teams evaluating Managed

Run a tighter team with less day-to-day friction

Start free and improve team coordination from your first week.