Core Platform

Smart Scheduling

Reduce no-shows with reminders and live availability.

Customer Management

Centralise customer records, segmentation, and retention workflows.

Unified Inbox

Manage SMS, email, and chat conversations in one place.

Leads

Capture and convert new enquiries with clearer follow-up.

Chat

Use live and team chat to reply faster and book more clients.

Payments

Track transactions, credits, refunds, and checkout-linked revenue.

Growth

Marketing Suite

Run campaigns and segments tied to booking outcomes.

Discounts & Gift Cards

Drive repeat revenue with tracked promotions and redemptions.

Ad Management

Connect paid campaigns to lead and booking conversion workflows.

Social Media Management

Coordinate social workflows with revenue and retention goals.

Operations

Inventory & Retail

Manage stock, suppliers, and retail performance in one stack.

Team Operations

Coordinate rota, roles, and team execution workflows.

Tasks

Keep day-to-day actions visible, assigned, and completed.

Digital Forms

Capture intake and consent data with cleaner records.

Locations & Resources

Run resource-aware scheduling and service continuity workflows.

Salons

Bookings, reminders, and client growth for salons.

Aesthetic Clinics

Operational control and patient communication in one system.

Medspas

Consults, treatment plans, and repeat bookings without manual admin.

Beauty Therapists

Simple workflows for solo beauty therapists.

Permanent Makeup Artists

Consult, treatment, and touch-up workflows in one place.

Aesthetic Practitioners

Practitioner-led treatment journeys with stronger retention.

Lash and Brow Studios

Protect refill workflows and improve repeat demand.

Nail Studios

Keep bookings, checkout, and retail operations connected.

Wellness Studios

Run member journeys and retention campaigns from one place.

Integrated Services

Service + software workflows designed to drive more bookings.

Social Media Growth

Content and engagement workflows tied to enquiries and bookings.

Advertising Management

Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.

Free Hosted Website

Launch booking-connected web experiences quickly.

Voice Notes

Transcriptions and treatment reports powered by your voice.

Contact Us

Talk to our team about growth workflows for your business.

AI Virtual Receptionist (Coming Soon)

AI-driven inbox handling across email, SMS, and social.

AI Call Handler (Coming Soon)

AI voice assistant for incoming booking calls.

How It WorksPricing
About

Learn about our mission and platform focus.

FAQs

Common questions about setup, workflows, and support.

Blog

Operational and growth insights for beauty teams.

Compare Managed

Head-to-head comparisons against major alternatives.

Managed vs Faces Consent

Compare form-first tooling with full booking-to-retention coverage.

Managed vs Phorest

Compare operations and growth workflow depth.

Managed vs Booksy

Compare enquiry conversion and repeat-booking support.

Live Chat

Chat that helps you book fasterBuilt for busy beauty and aesthetics teams.

Managed brings live visitor chat and internal team chat together so leads get quicker answers and cleaner handovers.

No card required. Setup support included.

Chat feature preview

What this changes for your business

1

What you get

A practical chat layer for client conversations and team coordination.

2

Why teams choose this

Delayed replies and broken handovers can lose high-intent bookings.

3

How this helps this week

Capture live website enquiries in real time. Move conversations to the right team member quickly. Keep chat context connected to lead and booking actions.

What this can improve for your business

Faster first replies

new chats are answered while intent is high

Clear handovers

conversation context stays visible across roles

One conversation flow

chat, lead context, and booking actions stay connected

Better conversion

more chat conversations become bookings

Everyday problems this helps you solve

1

Slow first replies

Leads leave when they wait too long for an answer.

2

Messy handovers

Conversations lose context when moved between staff.

3

Disconnected channels

Chat activity gets lost when it is not linked to lead and booking processes.

4

Inconsistent responses

Without shared context, clients get mixed messages.

How it works

How Chat works in real life

A clear chat flow from first question to booked appointment.

1

Capture conversations

Collect website chats and messages in one shared stream.

  • Chat
  • Inbox
2

Route to the right person

Assign each chat to the team member best placed to close it.

  • Chat
  • Team
3

Convert with context

Use lead details and booking options to move chats into appointments.

  • Leads
  • Scheduling

How Chat supports better business outcomes

Live chat capture

Catch website enquiries at the moment clients are ready to ask.

More immediate opportunities

Proof: Real-time chat intake

Team chat handovers

Pass conversations between roles without losing detail.

Cleaner team coordination

Proof: Shared chat history

Lead-linked conversations

Keep chat threads connected to lead and client records.

Faster conversion

Proof: Chat + lead context

Booking-ready replies

Move from chat to appointment booking without friction.

More chats become bookings

Proof: Chat-to-book flow

How Chat helps each role

Clear day-to-day wins for owners, front desk teams, and practitioners.

Owner or Manager

Pain: Too many manual checks and unclear performance across the week.

Outcome: More visibility and fewer avoidable admin tasks.

  • See what needs attention quickly
  • Keep service quality consistent
  • Make clearer growth decisions

Front Desk

Pain: Replying, booking, and handovers are spread across tools.

Outcome: Faster replies and cleaner booking handovers.

  • Reply and book from one view
  • Pass context to practitioners
  • Reduce missed follow-up tasks

Practitioner

Pain: Missing context before appointments leads to slower service.

Outcome: Better client context and smoother appointments.

  • See key notes before each visit
  • Deliver a more consistent experience
  • Support rebooking with clear next steps

What this does for your business

Practical improvements your team and clients will notice quickly.

Reply faster to high-intent visitors

Improve enquiry-to-booking speed

Reduce dropped conversations

Keep responses consistent across staff

Create cleaner handovers during busy shifts

Give clients a faster, more professional experience

What changes after starting Chat

A practical 90-day journey focused on easier daily operations and repeat revenue.

Month 1

Stabilise daily operations

Set up the core flow and reduce avoidable admin on busy days.

Month 2

Improve team consistency

Improve handovers so more enquiries and visits are handled smoothly.

Month 3

Grow repeat revenue

Turn smoother daily operations into stronger rebooking and client retention.

Chat FAQs

Quick answers from teams evaluating Managed

Convert more conversations into bookings

Start free and run chat with clear team handovers from day one.