Core Platform

Smart Scheduling

Reduce no-shows with reminders and live availability.

Customer Management

Centralise customer records, segmentation, and retention workflows.

Unified Inbox

Manage SMS, email, and chat conversations in one place.

Leads

Capture and convert new enquiries with clearer follow-up.

Chat

Use live and team chat to reply faster and book more clients.

Payments

Track transactions, credits, refunds, and checkout-linked revenue.

Growth

Marketing Suite

Run campaigns and segments tied to booking outcomes.

Discounts & Gift Cards

Drive repeat revenue with tracked promotions and redemptions.

Ad Management

Connect paid campaigns to lead and booking conversion workflows.

Social Media Management

Coordinate social workflows with revenue and retention goals.

Operations

Inventory & Retail

Manage stock, suppliers, and retail performance in one stack.

Team Operations

Coordinate rota, roles, and team execution workflows.

Tasks

Keep day-to-day actions visible, assigned, and completed.

Digital Forms

Capture intake and consent data with cleaner records.

Locations & Resources

Run resource-aware scheduling and service continuity workflows.

Salons

Bookings, reminders, and client growth for salons.

Aesthetic Clinics

Operational control and patient communication in one system.

Medspas

Consults, treatment plans, and repeat bookings without manual admin.

Beauty Therapists

Simple workflows for solo beauty therapists.

Permanent Makeup Artists

Consult, treatment, and touch-up workflows in one place.

Aesthetic Practitioners

Practitioner-led treatment journeys with stronger retention.

Lash and Brow Studios

Protect refill workflows and improve repeat demand.

Nail Studios

Keep bookings, checkout, and retail operations connected.

Wellness Studios

Run member journeys and retention campaigns from one place.

Integrated Services

Service + software workflows designed to drive more bookings.

Social Media Growth

Content and engagement workflows tied to enquiries and bookings.

Advertising Management

Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.

Free Hosted Website

Launch booking-connected web experiences quickly.

Voice Notes

Transcriptions and treatment reports powered by your voice.

Contact Us

Talk to our team about growth workflows for your business.

AI Virtual Receptionist (Coming Soon)

AI-driven inbox handling across email, SMS, and social.

AI Call Handler (Coming Soon)

AI voice assistant for incoming booking calls.

How It WorksPricing
About

Learn about our mission and platform focus.

FAQs

Common questions about setup, workflows, and support.

Blog

Operational and growth insights for beauty teams.

Compare Managed

Head-to-head comparisons against major alternatives.

Managed vs Faces Consent

Compare form-first tooling with full booking-to-retention coverage.

Managed vs Phorest

Compare operations and growth workflow depth.

Managed vs Booksy

Compare enquiry conversion and repeat-booking support.

Unified Inbox

One inbox for every customer conversationBuilt for busy beauty and aesthetics teams.

Manage email, SMS, WhatsApp, Instagram, Facebook, TikTok, live chat, and phone in one shared inbox so your team replies faster and converts more leads.

No card required. Setup support included.

Unified Inbox feature preview

What this changes for your business

1

What you get

A shared inbox designed for booking-focused beauty teams.

2

Why teams choose this

Slow replies are one of the fastest ways to lose high-intent enquiries.

3

How this helps this week

Bring SMS, email, and chat into one inbox. Keep client and booking details beside each thread. Make sure no enquiry gets missed or forgotten.

What this can improve for your business

Faster first replies

reduce response delay while intent is high

One shared inbox

email, SMS, WhatsApp, social, live chat, and phone in one place

Clear ownership

everyone knows who is handling each conversation next

Higher conversion

more leads move from message to booked appointment

Everyday problems this helps you solve

1

Slow first response

Hot enquiries go cold when nobody knows who should reply first.

2

Duplicate replies

Clients get mixed messages when two staff members reply separately.

3

Too much app switching

Too much app switching slows your team down during busy times.

4

Missed message follow-up

Messages are missed when threads are handed over between roles.

How it works

How Unified Inbox works in real life

A practical flow your team can follow without adding extra complexity to busy days.

1

Sort messages by urgency

Sort new messages so urgent leads are handled first.

  • Inbox
  • Team Operations
2

Reply with full client detail

Reply with booking history and client notes in view.

  • CRM
  • Scheduling
3

Convert and follow through

Move from enquiry to booking and follow-up without losing the thread.

  • Scheduling
  • Marketing

How Unified Inbox supports better business outcomes

Multi-channel thread view

Handle SMS, email, chat, and calls from one queue.

Faster first response

Proof: Single shared inbox

Replies with client history

See client and booking history while you reply.

More enquiries converted to bookings

Proof: Inbox + CRM + scheduling

Clear ownership and message handover

Assign threads clearly across front desk and practitioners.

Fewer dropped conversations

Proof: Clear ownership rules

Channel performance insight

See which channels and response patterns book the most clients.

See which channels book the most clients

Proof: Channel performance reporting

How Unified Inbox helps each role

Clear day-to-day wins for owners, front desk teams, and practitioners.

Owner or Manager

Pain: Too many manual checks and unclear performance across the week.

Outcome: More visibility and fewer avoidable admin tasks.

  • See what needs attention quickly
  • Keep service quality consistent
  • Make clearer growth decisions

Front Desk

Pain: Replying, booking, and handovers are spread across tools.

Outcome: Faster replies and cleaner booking handovers.

  • Reply and book from one view
  • Pass context to practitioners
  • Reduce missed follow-up tasks

Practitioner

Pain: Missing context before appointments leads to slower service.

Outcome: Better client context and smoother appointments.

  • See key notes before each visit
  • Deliver a more consistent experience
  • Support rebooking with clear next steps

What a unified inbox unlocks

Practical results your team and clients should notice quickly.

Shorten response time during busy periods

Reduce missed enquiries and follow-ups

Turn more enquiries into bookings

Give your whole team shared conversation context

Keep communication quality consistent

Connect messages directly to revenue actions

Your first 90 days with Unified Inbox

1

Month 1: Set your foundation

Bring your key channels into one inbox and set clear reply ownership.

2

Month 2: Improve consistency

Speed up first response and reduce missed conversations.

3

Month 3: Focus on growth

Track which message flows convert best and improve your scripts.

What changes after starting Unified Inbox

A practical 90-day journey focused on easier daily operations and repeat revenue.

Month 1

Stabilise daily operations

Set up the core flow and reduce avoidable admin on busy days.

Month 2

Improve team consistency

Improve handovers so more enquiries and visits are handled smoothly.

Month 3

Grow repeat revenue

Turn smoother daily operations into stronger rebooking and client retention.

Inbox FAQs

Quick answers from teams evaluating Managed

Reply faster and book more clients

Start free and see how much faster your team can reply and convert enquiries.